On the first day of Christmas KLM gave to me...

...some luggage that had been sitting in the airport since it arrived on Monday but had had all the tags ripped off it, so nobody thought to give it a second look when it was abandoned in the corner of the courier office and we eventually had to send a party to the airport to get it off their hands. They're getting a bundle of receipts from us to make up for our emergency Tesco clothes shopping. The incompetent idiots. Merry Christmas!