http://www.youtube.com/embed/i5xRqs_qJP0
Having moved house in the middle of last year, with a mortgage that was started by one bank and then rapidly sold to another, we were prepared for things to be difficult, but we just paid TaxACT to ask us a lot of questions for two hours again and things were as good as I could expect. (There's no chance that I was going to stoop to the level of hitting their new Facebook button at the end to broadcast a status saying just that to everyone, though).
They've got a continual owed/rebate counter up at the top right as you go through it now, so you can cheer it on as you slowly enter your figures and it hovers ever closer to zero. Though at the end of it all, it still seems an extraordinary amount of effort to go through just to be rewarded by having to pay $800 to the government at the end.